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Customer Feedback

Hi

Just wanted to say how impressed I am with your service.  I placed my order yesterday during my lunch break and it has just arrived at my home this morning.  You also had the best prices for the products I bought.

After running around checking out the health shops in my area over the past couple of days I came across your website.  My past online purchases from other health shops have taken many days to arrive.  Im so pleased I took a chance and ordered with you as your great service means I can start my son on the Ashwaganda and aloe vera today.... he is a bit stressed with school and this has caused his acne to flare up.

So thanks again and I will definitely be a returning customer!

Kind regards
Adrienne Sept,2017

Good morning,

Thanks very much for your prompt attention to my order, parcel arrived this morning, very impressed.

Thanks again

Jill  😊
Aug, 2017


Many many thanks, Tonia. Just can’t believe your service .... I will send as many people your way as possible. Just amazing. I have put the money into your account so hopefully it will be there tomorrow morning. Again my thanks, Julie, Auckland, May 2017

Wonderful thanks for that and for your honesty about products!
I was buying one for me and one for my kids!
Much appreciated 
Jane, Devonport, May 2017

Wonderful, thanks for this very efficient service Tonia. I really appreciate it and will order from you again.
Cheers
Anna, Wellington, May 2017

Hi, Tonia.
Thanks so much for taking care of this.  I really appreciate it.  I will be sure to come back to your site when I need anything else.
Cheers.
-Jake. New Plymouth. April 2017

Thank you so much for the fast turn around and communication.

Really appreciate it!
Sepi, Auckland, March 2017



Hi there,

Castle Parcel has just delivered the parcel.  Thanks for chasing this up for me.

Ross , Henderson, Feb 2017


Fabulous – most efficient yet again Thanks Toni, Jenni, Auckland, Jan 2017

Wow what fantastic quick service
I'll certainly be buying from you again
Thank you 
Claudette, Whenuapai, December 2016


Have already used the Royal Nectar products that came yesterday and they are absolutely amazing… love the scent!!! Want to thank you for getting me onto them… when I placed my last order you added a couple of little sample sachets for them in with the order and when I tried them I was totally taken… so those samples do work J
Wendy, Hamilton, December 2016

That's perfect thanks ! Happy with that and many thanks for letting me know ! Great service 😀
Tracey, Christchurch, December 2016

Hi there
I received my package yesterday and the courier was very good in keeping me informed the whole way through the process, please thank them for me :)
Will definitely be buying from u guys again :)
Chat soon 
Tracy :), Auckland, September 2016





Good morning,
My package containing two Eco Tanka replacement lids arrived this morning, thank you.  What AMAZING service you provide!  Thank you for kindly allowing me to amend my order over the phone and for shipping so speedily.  Also for including samples for myself and family to try.  My husband is a tennis coach and uses lots of sunscreen but hasn't yet tried Oasis Sun.  
You really do have an absolutely wonderful business and I am so pleased we have found you.  I know we will be most happily shopping with you from now on.
Thanks again and kindest regards,
Caroline, Auckland, September 2016


Hi Peter
I placed my order yesterday afternoon and it was delivered this morning as I was leaving for work. What fantastic service!!
Thank you. J
Dinah, Christchurch, September 2016



Hi team at NZ Health Store North Shore.
I am emailing to let you guys know I received my parcel & to say how WONDERFUL your guys service is, I just placed my order yesterday & it arrived this morning, I wish that all businesses were efficient & easy like this.  I will definitely shop here in future. Keep up the Terrific  work!
Once again thank you
Kind Regards, Michael, July 2016



"Thank you for your service.  Prompt and accurate.I  love it and the product."
Mary B, June 2016

"Wonderful and thanks so much for the prompt and friendly service."
Christien, Auckland, May 2016


"Hi. Just wanted to say thank you for your excellent service. i`ve made a mistake and ordered two items separately that resulted in additional delivery charges. Thank you for shipping them in one box and returning money. What a pleasant surprise! I thought it would be too long to deal with getting money back and decided not to bother. Thank you that you bothered! Also thank you that you use recycled packaging for shipment. Little things do matter!"
Kate, Auckland, May 2016


"Perfect, thanks Tonia.
I’d like to say I haven’t come across such fantastic customer service in a long time.  The fact that you’ve proactively contacted me throughout and I haven’t had to follow up my order at all is a breath of fresh air.  Thank you so much.
Cheers,"
Sandy, Jan 2016

"I just want to say thanks for such quick and efficient service in the delivery of my order from yesterday.    
The eco tan mid winter skin is an amazing product and will certainly  be a regular customer, I must browse the other items sold by your store.
Again many thanks"
Ruth. M.
Sent from my iPad



"WOW!  Thank you sooooo much for the fantastic service.
Honestly, it seemed like I only ordered the goods yesterday, and parcel was in my letterbox today.  Awesome communication, awesome service, very very happy. Thanks."

Trish  😊, Dunedin, 2015

 
 

"Hi As a first time customer, I just wanted to say I was very pleased with your service. I placed my order on a Sunday and received Monday afternoon. Your website is nice and easy to navigate. You also have the best price that I have been able to find for the Nuzest products I ordered. I have been reading through your Literature and finding the articles really interesting and informative. I'm off to Samoa for 6 months early September and wondering if you ship to there? Thanks again.   have a great day"
J.Bay of Plenty, 2014 


"Good morning Ordered Sunday, delivered Monday. Thank you for your prompt service."
JD.  Papakura, 2014

"Keep up the good work, your website, together with your science background and the research you put into the products you market, is absolutely excellent.  Thanks also for your prompt replies to my enquiries and super fast delivery of the products I have ordered, I am very impressed! - Rachael, Wellington, 2013

"Wow!!! That is amazing service, I may not be fully struck down with this man flu after all!! Thank you" - R.G. Auckland, 2013

"Just wanted you to know that I have received my order already! Thank you so much!!! You are amazing! Truly indebted!" - R.J, RD2, 2013

"Thank you so much for your help – really appreciate it – after all the websites & things I've asked of Doctors & nurses this seems to be the most common sense advice so far – can't thank you enough. Keep up the good work I will definitely be telling my friends about you" - Sarah. 2013
 
"I was very happy with the postage it was very fast thank you." - T. H. Taokanui. 2013

"Just wanted to say thanks for the prompt delivery of my order that was placed yesterday. It arrived at work this morning.
I happened to show one of my colleagues and they wanted some too - so I have just placed an order for another two! " - Chris, Christchurch. 2012

"Many thanks for your great communication and service. I received my order this morning and I'm very happy with everything." - A.G, Auckland. 2012

"Once again thank you for the great service you are offering." - L.F, Auckland. 2012

"The package arrived at 11am today Friday, that is less than 24 hours. Thanks for such great service," - J.C, Takaka. 2012

“It is great to have a website where you can buy products that have been researched and chosen by a qualified nutritional therapist. Takes all the hassle out of deciding from a huge range that is on the market.. I trust Tonia’s knowledge of nutrition.” - Carrie, Sydney. 2011

“Very knowledgeable and prompt service. Tonia will go out of her way to provide extra information where needed and stocks only the best products at very competitive prices. NZ Health Store really makes you feel you are looked after.” - Susie, Auckland. 2011

“My recent health scare had left me tired, scared and lacking in many vitamins and minerals.  Not being a great believer in prescription drugs, I contacted Tonia at NZ Health Store for some help.  Her support and suggestions were invaluable.  Not only was she a great listener, but her understanding and knowledge of alternative therapies was exactly the answer I was looking for.  I purchased many products from her, both in a supplement powder form, and in liquid.  It has now been 6 months, I still take the recommendations that Tonia suggested, I feel stronger and my energy levels are great. And, best of all, the products are all natural, which is the best thing you can do for your body.  Oh, and my dog has just started with fish oil! He feels great too!” - Janet, Auckland. 2011

"I buy my natural supplements from Tonia feeling secure in the knowledge that she knows what will and won’t be useful for me. The products arrive promptly, and Tonia is always happy to answer any questions I might have about them. She has a wealth of knowledge about natural health, and provides excellent quality products." - Cath, Auckland. 2011

"Very prompt and efficient service, goods arrived speedily and I am very happy with the products received." - Debbie Betts Dip Hom. - Classical Homeopath Devonport, Auckland.

"I have used NZ Health Store several times, and I have always been given excellent advice. The products that were recommended have always been good quality and delivered promptly." - J. West, London.

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